Showroom Sales Executives ( Hero Motor Corp) East Delhi 9650225383 Full-time Job

Showroom Sales Executives ( Hero Motor Corp) East Delhi 9650225383

15,000/- to - 21,000/- Per Month

Location – East Delhi,

Experience – 1yr to 3 yrs ( Auto Mobile )

Apply Only Immediate Joiner

Nos of Opening - 50

Job description

Roles & Responsibilities :

Handling Walk-In, Tele-In, External Customers (Corporate/ Field Visit) and works along with them to offer the best product suitable to their needs. Manages sales and prospects.

Job Description / Roles and Responsibilities

1. Outlook

- Maintain Right Attitude/ Good Communication skills/ Punctuality/ Discipline & Executive Attire.

- 100% Monthly Booking & Delivery Target Achievements.

2. Managing All the Sales Details

- Enquiry handling defining 9 MOTS (Moment of Truths).

- Capturing mandatory customers information on ETC (Enquiry Tracking Card).

- GDMS entries on daily and regular basis.

- Vehicle Demonstrations to customers/ comparisons with competitors.

- Test Drive initiation and maintaining 70% ratio overall.

- Pitching finance options/ Insurance/ Accessories/ Extended Warranty and get updated from Finance Manager/ Accessory Head.

- Explaining months Hyundai offer and bifurcations of the price list.

- Order Booking form adherence.

3. Co-Ordinate Order to delivery

- Updating Booking follow up regularly basis.

- Delivery Timing/ Delivery Process using Zero day concept (Conveying Time/ date of delivery after taking customers appointment)

- Clearing accounts formalities and procuring gate pass a day prior.

- Ensuring delivery car in up-to-date condition before time.

- Introducing CRM to the delivery customer.

- Adherence of Happiness check list maintaining 10/10 rating at the time of delivery.

- Being present at the time of demonstration with the Showroom Service Advisor.

4. Post Sales Responsibility

- Asking Customers for a Reference with good experience offered.

- Follow-up within 24hrs with the customers acknowledging his purchase.

- Home Visit to customers after 15days from the date of delivery.

5. General Responsibilities

- Be present for morning meetings on time

- To work as a helpful team member across dealership and suggest improvements to immediate superior.

- Ensures successful Operation 900 (SSI Score) for maintaining high level of customer service.

- Uses all online formats/ reports for reporting personal performance against targets.

Key Result Areas:

- Achieving Sales Targets on Volume/ Value on all parameters (Refer Goal Sheet)

- Crossing the optimal ratios of conversion (Lead Appointment -Test drives- Closure bookings)

- Have external customers feedback with zero complaints.

- Update oneself through personal training and development.

- Be a self learner for new products/ competitors products and share such data.

Form ideas for external events to have steady pipelines

Interested candidate must call Ajit Kumar Giri @ 9650225383